Compassion, Caring & Communication: Skills for Nursing
By Jacqui Baughan & Ann Smith
March 2013
Pearson Education
ISBN: 9780273769446
208 pages, Illustrated
$48.50 Paper Original
Compassion and caring are at the very heart of nursing - possibly that’s why you were attracted to the nursing profession in the first place. But what does compassionate caring really mean in nursing practice?
Compassion, Caring and Communication: Skills for Nursing Practice is a practical book that guides you through the complex dimensions of caring. It considers the ways in which you connect with patients, families and co-workers, and the long-lasting impact of emotions and feelings. Using real life narratives, case studies and reflection activities, the authors demonstrate how you can develop and maintain the empathy and communication skills you need to create effective caring partnerships.
Contents:
Foreword
Preface Acknowledgements
Chapter 1 Creating a caring discourse
Learning objectives
Introduction
Is caring still at the heart of nursing?
Using stories to create a caring discourse
Connecting with patients using emotional labour
Summary
Looking forward
Activity
Caring indicators
References
Chapter 2 Caring as a two-way process of giving and receiving
Learning objectives
Introduction
Images of nurses
Achieving a connected relationship
Learning further from our relationships
Nurses have needs too
Summary
Looking forward
Activity
Caring indicators
References
Chapter 3 Caring with compassion
Learning objectives
Introduction
What is compassionate care?
Using patient experience
Partnerships in care – who knows best?
The need for anti-discriminatory practice.
Summary
Looking forward
Activity
Caring indicators
References
Chapter 4 Bonds, boundaries and balance in the emotional world of nursing
Learning objectives
Introduction
Caring for people – emotional work
Coping with difficult situations
The importance of boundaries in care
Learning to keep a balance
Summary
Looking forward
Activity
Caring indicators
References
Chapter 5 Creating caring partnerships with service users and their families
Learning objectives
Introduction
Living with a member of the family who has dementia
Creating caring partnerships with carers
The complexity of caring partnerships
& Caring and the challenges of concordance
Summary
Looking forward
Activity
Caring indicators
Further reading
References
Chapter 6 Transformative learning – being and becoming
Learning objectives
Introduction
What our emotions do for us
The emotional part of learning
Learning from the language of metaphors
Emotional intelligence &nnbsp;
Articulating and accepting our feelings
Summary
Looking forward
Activity
Caring Indicators
References
Chapter 7 Promoting a culture of caring
Learning objectives
Introduction
The individual as part of a caring community
Caring is using our creativity to find solutions
Summary
Looking forward
Activity
Caring indicators
References
Chapter 8 The BOND framework of compassionate care.
Learning objectives
Introduction
Looking at the BOND framework
Caring by being and becoming
Caring by overcoming obstacles
Caring by noticing
Caring by doing
Using the BOND framework
Summary
Looking forward
Activity
References
Chapter 9 Looking back and moving forward
Learning objectives
Introduction
Reviewing our journey
Our thoughts about the importance of stories
Stepping into the future
Helping to create and maintain a culture of compassionate caring
The value of nursing as emotional and social capital
Summary
Activity
References
Index
Appendix 1 - Themes and caring indicators